Call Center Services for Gyms & Fitness Professionals

Call Center Services for Gyms and Receptionist Services for Fitness Professionals

Image of a man leading a fitness class while the gym answering service handles phone calls

Juggling the customer service demands of a fitness business is more art than science. As members check in at the front desk of your gym, attendees of your 8 AM yoga class may inquire about mats and blocks while your phone rings off the hook. Or perhaps you’re in the middle of a personal training session when a new client calls to inquire about your availability. It’s a delicate balance that requires full attention and commitment. When you realize that phone calls need to be a high priority but you have other things to focus on, it is time to consider MAP’s answering services for gyms and trainers.

Our call center services for fitness centers, gyms, studios, and personal trainers are the ideal solution to many of the most common administrative challenges in your daily operations. MAP virtual receptionists can provide seamless coverage of your incoming calls while taking messages, booking sessions, answering questions, and only forwarding on the most pressing conversations to you based on your preferences. Affordable, 24/7 coverage and bilingual support makes MAP even more useful.

Call Center Service for Fitness Professionals

Tailor our services to fit your organization by choosing from any combination of our offerings. Our answering service for personal trainers can assist callers with bookings and shed light on your organization’s policies and procedures. Call overflow support means your clients will never experience the frustration of a busy signal.

MAP’s call center services for gyms offers broad support during especially busy times. Instead of bringing on a new receptionist or desk attendant, consider using our call center option for coverage. 24/7 availability ensures there is always a friendly voice on the end of the line ready to help with questions and concerns.

Our virtual receptionist service for fitness businesses provides that personal touch for callers so they feel comfortable dealing with your company. Plus, our team answers calls quickly and never puts anyone on hold, so you can be sure that your callers are always receiving the very best experience.

A Personalized Experience for Callers

Customized call scripts ensure your organization’s persona, policies and procedures and never far from mind. Our receptionists will work with you to determine the precise phrasing necessary to communicate on your behalf and on your terms. This makes for a seamless transition between our administrative team and our own. Callers may never even realize they’re speaking with a third party receptionist!

With MAP on your team, you’ll never be left in the lurch because of a language barrier. Our answering service for gyms is staffed by bilingual professionals eager to help callers of all backgrounds. This dynamic, thoughtful approach to customer service is sure to leave callers impressed – you may even see a bump in the number of positive online reviews you receive online after partnering with MAP!

Begin Your Free Trial Now

Opportunity lies with every ring of the phone. Stop missing calls – try MAP now. Our free seven-day trial is a great way to preview our answering service for gyms and coaches with zero commitments. After a week, we know you’ll see increased operational efficiency and a spike in customer satisfaction. Begin your free trial with MAP Communications now!