Tag: call screening

The Importance of Call Screening for Small Businesses

When opportunity knocks, you’ve got to answer the door. When opportunity calls, you pick up. Every call you receive is a potential opportunity – potential being the key word. While it’s possible a ringing telephone may bring new business, there’s just as good a chance that the person on the end of the line may… Read more »

Top Business Customer Service Quotes from TV Shows

Here are our choices for TV shows with the best customer service quotes. Some of life’s greatest lessons can be learned from turning on the television. It sounds counterintuitive – after all, the TV has earned its nickname as the “idiot box” for a reason. Wade through the hours of mindless content, though, and you’re… Read more »

How A Call Overflow Answering Service Can Help Your Medical Practice

As a medical practitioner, you are well aware of the rapidly-growing number of compliance regulations you and your staff are expected to follow. As the medical profession evolves, and as technology becomes an increasingly important part of the medical industry, you and your staff will be hard-pressed to make your office as efficient as possible,… Read more »

Customizing Your Call Center

Handling customer calls is one of the key aspects of running a successful business. Keeping customers happy means that they will stay with your company longer, and could ultimately refer significant amounts of new business over time. Of course, as a company grows, it often becomes unrealistic for existing employees to handing the always-increasing number… Read more »