The First HITRUST Certified Answering Service
When opportunity knocks, you’ve got to answer the door. When opportunity calls, you pick up. Every call you receive is a potential opportunity – potential being the key word. While it’s possible a ringing telephone may bring new business, there’s just as good a chance that the person on the end of the line may… Read more »
Here are our choices for TV shows with the best customer service quotes. Some of life’s greatest lessons can be learned from turning on the television. It sounds counterintuitive – after all, the TV has earned its nickname as the “idiot box” for a reason. Wade through the hours of mindless content, though, and you’re… Read more »
Phones ringing off the hook can be a sign that a company is doing something right. Successful business owners juggling multiple phone conversations at a time often acknowledge it is time to bring on more staff as they realize how quickly their business is growing. Unfortunately, though, a constant barrage of phone calls can also… Read more »
Startups have an image problem. For every Uber or Airbnb, there are countless other startups hemorrhaging money and failing to deliver on promises. It can be difficult to overcome the stereotypes associated with unsuccessful startups. Images of companies started by Millennials in hoodies and sneakers may not exactly lend credibility to your brand. When people… Read more »
STAY AHEAD OF THE COMPETITION AND KEEP ALL YOUR EVENTS RUNNING SMOOTHLY WITH THE HELP OF A LIVE VIRTUAL RECEPTIONIST DURING THE HOLIDAY PARTY SEASON. With holiday parties in full-bloom, your event planning business should be thriving! If you’re ready to upgrade your business, one approach may be hiring a live virtual receptionist. They can answer the… Read more »
Don’t Make These Mistakes When Searching For The Right Virtual Receptionist To Help Upgrade Your Business’ Customer Service. Taking the step to hire a virtual receptionist can be a great move for your business. Leveraging the power of professional call center team can free up your staff’s time and energy to focus on current customers,… Read more »
As a business owner, you probably have more on your plate than is possible to accomplish in a 24-hour day. From running the core elements of your business to managing a growing number of employees, vendors, and clients or customers, you probably feel like your time and attention is being split in countless different directions…. Read more »
In today’s hyper-competitive business world, every edge counts — and this a key reason why you should consider incorporating a virtual receptionist into your business strategy. By partnering with the right call answering company, you can reap significant benefits and stay ahead of the competition. With that in mind, let’s take a look at a… Read more »
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As a small business owner, I gladly pay for services that reduce stress and take a load off my shoulders. MAP Communications does that for me and as a small business owner, that’s worth its weight in gold.
Jeff P.